Being in the Service Industry, our major problem was the inability of the customer to register complaints and reach us during odd hours. Eserviz has eliminated this by providing a 24x7 complaint registering mechanism. For those who are not aware, Eserviz is a proven, comprehensive, yet cost effective and user friendly customer complaint management software tailor-made for the services division of an organization. Having used the software personally I can assure you that `Peace of Mind` are the right words to describe it. I am posting this quick and short review hoping that fellow people like me in the industry also benefit. You can avail the Free Trial HERE and also read more customer feed backs HERE.